SUPPORT

FREQUENTLY ASKED QUESTIONS

You can contact a support representative at any time.

TECHNICAL INQUIRIES

All devices that can handle web browsing will work. Most likely you will use your smartphone, laptop, tablet or desktop to read our books. However, most mobile reading devices (such as Kindle) that come with a web browser will work.

We recommend the latest version of any of the following: Google Chrome, Firefox, Safari, Opera, Internet Explorer 8 or greater, on these Operating Systems: Windows, Mac OS, iOS, Android, Windows Phone, and Linux.

The Dineread technical support staff. Contact them using the online form with as much detail surrounding your problem as possible, to get help faster. We strive to answer all requests for help within 24 hours.

Almost any device will work as all our content is adaptable. All smartphones, laptops, tablets etc. will be able to access our full range of content including books, audiobooks, and music. Give your device a try, and if it doesn't work, but you feel like it should, contact technical support 1-877-648-2817.

Our support staff can help you out. Describe your issue to them in as much detail as possible on our online form. Make sure to include the title and type of content.

Contact one of our Customer Service representatives toll free at 1-877-648-2817 to assist you with this issue.

Most probably you need to download Adobe Digital Editions. Try downloading it. Download now.

BILLING AND MEMBERSHIP

You may cancel your account by using our online cancellation form or by contacting our live representatives toll free at 1-877-648-2817.

Of course! If you have any requests, please send a detailed email with the content you are looking for to requests@dineread.com. If the content isn't already in our queue, we will do everything we can to make it available ASAP.

As long as you have an internet connection, you can access Dineread from anywhere in the world, on as many devices as you'd like! The more the merrier!

Our support department is available for both live phone calls and email conversations at toll free number 1-877-648-2817 and email support@dineread.com.

If you received a confirmation email that your account was cancelled, then you should not be charged for the next period. If you still are, please contact our support department toll free 1-877-648-2817 and we will take care of this for you.

Refund policy:

a) If you were charged accidently, had technical issues or were subject to fraudulent activity.
b) If you did not receive what you expected from Dineread you may get refunded.

For live support, please call 1-877-648-2817. Our Terms of Service contains more information about our Refund Policy.

We add content very often. Check back tomorrow and you may find something new!